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Sales Support Specialist - HotelsPro / MetGlobal

İstanbul Ticaret Üniversitesi Kariyer Merkezi / İstanbul
Publish Date: 4.1.2017
Job Description

·        Dealing with customer requests provided by ticketing system,e-mail & client phone calls  and satisfying the clients,

·        Following the company process & procedures and updating thesystems according to transactions,

·        Obeying the shift plan & login times for system & calls,

·        Catching daily operational targets & systematic follow ups forissues of previous days with the aim of resolution,

·        Coordinatiing with other departments, supervisors & teammembers in order to resolve the cases on time,

·        Systematic follow ups & coordination with the aim of meeting regional targets,

·        In case of necessitiy, taking initiative for company priorities& client satisfactions,

Son Başvuru Tarihi: 27.01.2017


·        University graduate preferably from tourism related departments,

·        Experience is the hospitality industry is a plus,

·        Excellent command of English,

·        Flexible and able to work various shifts if required,

·        Ability to work as part of a team,

·        Good personal communication skills,

·        Customer oriented,

·        Resolution oriented,

·        Time- management,

·        Quality based,

·        Able to work under pressure and meet deadlines,

·        Flexible in working hours (based on fixed shifts),

·        Self-motivator with the ability to use one’s own initiative,

·        Attention to detail essential, to ensure thoroughness and accuracyat all times,